quality improvement
monitoring quality, analyses & constructive solutions
Coaching
bar bible & standards, scouting, training & motivation
Lechthaler applies his expertise to coach barkeepers and specialists at bars, lounges and cafés in workflows, service, bar equipment, glassware, product selection, classic cocktails and contemporary drink philosophy.
He draws up customized service standards and processes for individual businesses and oversees their introduction, making frequent on-site visits to shape the implementation of standards and drive their execution.